Nancy Johnson
Senior Director, Client Services
Nancy Johnson serves as Senior Director of Client Services at TCDI, where she has managed large-scale litigation projects and new implementations since 2003. She oversees teams supporting clients across industries including financial services, insurance, legal, manufacturing, pharmaceutical, regulatory affairs, and tobacco, among others.
With a background that bridges law-firm operations and client-side program delivery, Nancy focuses on developing efficient workflows and implementing solutions that align with client needs. A Lean Six Sigma Black Belt, she applies proven process-improvement principles to strengthen collaboration, reduce risk, and ensure consistency across every stage of litigation management.
Education
Bachelor of Science Degree in Business Administration – UCM
Prior Experience
Shook Hardy & Bacon (Coding Team Manager, Database Analyst, Applications Development) – 1997-2003
Certifications/Licenses
- Lean Six Sigma Black Belt
TCDI Talks Episodes
February 12, 2025 – What elements make up an effective litigation team? Find out during this 8-minute discussion where our AI show hosts explore this topic from Nancy Johnson’s article, “Better Together: How to Create a Powerhouse Litigation Team.” Learn how a two-pronged approach, combined with the right tools and processes, can create the best solutions and outcomes for your client.
- Articles
Better Together: How to Create a Powerhouse Litigation Team
So, you find yourself managing a lawsuit or lawsuits on a mass scale. The deadlines are coming fast and furious, numerous data points are becoming
Evaluating and Implementing Legal Technology Solutions
In the world of legal technology, integrating various tools and platforms can sometimes feel like creating a modern-day Frankenstein’s monster. Like the not-so-good doctor, legal
Comparing Technology & Software for Litigation Management
Managing litigation has always been a significant component of corporate legal practice, but its complexity has intensified over the years. In the past, in-house counsel
What is Litigation Management?
Last Updated: 12 March, 2026 Litigation doesn’t happen in a vacuum. It affects everything from revenue and reputation to operations and long-term strategy. Whether you’re
Litigation Management – Doing Things Smarter, Faster, Better
One of the primary concerns in managing complex litigation is cost. Companies can find themselves hit with hundreds or thousands of pending cases, turning their
It’s Almost 2023 – Do You Know Where Your Data Is?
Over the last few years, we’ve reached a tipping point in terms of the need to gain centralized oversight over our data. We are besieged
Industries Worked On:
- Financial Services
- Insurance
- Legal
- Manufacturing
- Pharmaceutical
- Regulatory Affairs
- Tobacco
